Frequently Asked Questions
Lessons
How long are the lessons?
Lesson can be booked for either 30 minutes or 1 hour. Half an hour is suitable for most people, particularly young learners and beginners, but you might want to consider an hour-long lesson if you are hoping to make faster progress.
Is the teaching 1:1 or in groups?
We are currently offering 1:1 tuition.
Can I keep the same day and time for my lesson?
Yes, once you have booked and paid for a group of lessons that day and time are reserved for you. When you come to pay for another set of lessons, as long as you purchase the lessons before your existing ones have finished, we will hold your lesson time for you.
Is there an age limit?
There may be restrictions on the minimum age of the learner depending on the instrument, but there is no maximum age at which you can learn.
Are exams offered and do I have to take them?
Our teachers can put you through exams should you wish to take that direction. However, there is absolutely no obligation. You will learn at your own pace and your teacher will cater their teaching to your needs and requirements.
What instruments do you teach?
We teach guitar, bass guitar, piano, keyboard, drums, saxophone, clarinet and flute. We also offer music theory lessons. For more information, visit our instruments page.
When do the lessons take place?
Lesson are currently available as follows:
Can I take my lessons online?
Yes, our tutition is available online. However, they may be subject to availability so we would recommend contacting us.
Are there any Covid-safety measures in place?
Yes, we have followed goverment guidance amd guidance from the Musician's Union regarding music teaching during the pandemic and we have several measures in place to keep students, teachers and staff as safe as possible. You can read about them here.
Booking & Payments
How do I pay for my lessons?
You can pay by card over the phone (0191 232 8765) or in person by card or cash/ Alternatively, you can follow the links below to the website of our sister company JG Windows Ltd:
How do I book a lesson?
If it is your first lesson, you can complete the enquiry form here.
Prices
How much do lessons cost?
Lessons are £15 per half-hour or £30 for an hour. We require bookings of 5 or 10 lessons. When 10 lessons are booked, 1 lesson will be free, as follows:
Can I get student discount?
Yes, we do offer a student discount on presentation of a valid NUS card, so prices would be as follows:
How do I pay for my lessons?
Cancellations & Rescheduling
I’m going on holiday. How do I cancel my lesson?
If you know you have a holiday planned when you book your set of lessons, please let us know and we will arrange your lessons around your holiday.
What if I can’t make my lesson?
If you can’t make your lesson and give us 7 days’ notice, we will offer a replacement lesson where possible, or postpone lessons for one week (i.e. your set of lessons will finish one week later than planned). This will be dependent on the availability of your teacher and teaching space. Should the replacement lesson not be suitable refunds cannot be offered. Alternatively, we may offer an online lesson, if you are unable to arrend in person. Click here for more information about online lessons
What if the teacher has to cancel?
If your teacher is unable to teach, we will reschedule your lesson or find a replacement teacher, and the lesson will not be forfeited. If the Academy is forced to cancel your lesson for another reason, such as severe weather, we will reschedule your lesson and the lesson will not be forfeited.
How do I reschedule a lesson?
Please contact us on 0191 232 8765 or at info@windowsmusicacademy.com if you would like to discuss rescheduling your lessons. Please note: we will do our best to accomodate you if you do need to reschedule your lesson, but if there are fewer than 7 days until the lesson you can't attend, there is a possibility that you will forfeit the lesson. (See 'What if I can't make my lesson?')